Terms & Conditions

Effective Date: 1.1.2026

Welcome to the website of Dallas Animal Urgent Care (“we,” “our,” or “us”). By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree, please do not use this website.

Use of This Website

This website is provided for general informational purposes only. Content on this site does not constitute veterinary medical advice, diagnosis, or treatment.

Use of this website does not create a veterinarian-client-patient relationship (VCPR). A VCPR is only established through an in-person examination of your pet by one of our licensed veterinarians.

No Emergency Guarantee

Dallas Animal Urgent Care provides urgent veterinary services during posted hours; however, use of this website does not guarantee availability of services, immediate treatment, or outcomes.

If your pet is experiencing a life-threatening emergency, please contact the nearest 24-hour emergency veterinary facility immediately.

Appointment Requests & Communications

Submitting a form, request, or message through this website does not guarantee an appointment or services. Our team will make reasonable efforts to respond, but response times may vary based on patient volume and operational needs.

By providing your contact information, you consent to receive communications related to your inquiry or visit, including phone calls, emails, or text messages.

Intellectual Property

All content on this website — including text, images, graphics, logos, videos, and design elements — is the property of Dallas Animal Urgent Care or its licensors and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or modify website content without prior written consent.

User Submissions

Any information or materials submitted through this website, including questions or feedback, may be used by Dallas Animal Urgent Care for business purposes, except where prohibited by law or governed by our Privacy Policy.

Third-Party Links

This website may contain links to third-party websites for convenience or reference. We do not control or endorse third-party content and are not responsible for their accuracy, availability, or privacy practices.

Limitation of Liability

To the fullest extent permitted by Texas law, Dallas Animal Urgent Care is not liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use this website

  • Reliance on information provided on the site

  • Technical issues, errors, or interruptions

Use of this website is at your own risk.

Disclaimer of Warranties

This website is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, reliability, or fitness for a particular purpose.

Indemnification

You agree to indemnify and hold harmless Dallas Animal Urgent Care, its owners, veterinarians, staff, and affiliates from any claims, damages, or expenses arising from your use of this website or violation of these Terms & Conditions.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Changes to These Terms

Dallas Animal Urgent Care may update these Terms & Conditions at any time. Changes will be effective upon posting to this page with an updated effective date.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us at the numbers listed on this site.